EcoProsper Consulting is a trading name of RETSOF MOT PTY LTD (ABN 39 660 667 121). We are committed to protecting your personal information and complying with the Privacy Act 1988 (Commonwealth) and the Australian Privacy Principles (APPs).

This policy explains how we collect, use, store and disclose personal information through this website.

What Information We Collect

The only personal information we collect through this website is what you voluntarily submit via our enquiry form. This may include your name, email address, phone number, and any details you include in your message.

We do not collect sensitive information, financial information, or any information from minors.

How We Collect It

We collect personal information directly from you when you submit an enquiry through this website. We do not collect personal information by any other means, and we do not use cookies or tracking technologies beyond basic website analytics (see below).

Why We Collect It

We collect your contact details solely to respond to your enquiry and, where relevant, to provide you with information about our consulting services. We will not use your information for any unrelated purpose without your consent.

Website Analytics

This website may use basic analytics tools (such as Google Analytics) to collect non-personally identifiable information about how visitors use the site, including pages visited and time spent on the site. This data is aggregated and cannot be used to identify you personally. You may opt out of analytics tracking by adjusting your browser settings or using a browser extension such as the Google Analytics Opt-out Add-on.

Storage and Security

Your personal information is stored securely. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure. Enquiry form submissions are delivered to us by email and are not retained in a third-party database beyond what is necessary to handle your enquiry.

Disclosure to Third Parties

We do not sell, rent or trade your personal information to third parties. We will not disclose your information to any person or organisation outside EcoProsper Consulting except:

• where you have consented;
• where required or authorised by law; or
• to service providers (such as our website host or email provider) who assist us in operating this website, on the condition that they handle your information in accordance with the APPs.

We do not disclose personal information to overseas recipients.

Access and Correction

You have the right to request access to any personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete or misleading. To make such a request, please contact us using the details below. We will respond within a reasonable timeframe and at no charge.

Complaints

If you believe we have breached the APPs or handled your personal information inappropriately, please contact us in the first instance. We will investigate your complaint and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.

Contact Us

For any privacy-related enquiries, please contact:

EcoProsper Consulting
(a trading name of RETSOF MOT PTY LTD ABN 39 660 667 121)
Email: info@ecoprosperconsulting.com.au
Phone: +61 427 221 034

Updates to This Policy

We may update this policy from time to time to reflect changes to our practices or legal obligations. The current version will always be available on this page. We encourage you to review it periodically.

Last updated: July 2026